Cancellation & Refund Policy

At Cricket Fan Arena, we aim to provide a seamless and transparent experience for all our users. This policy explains the conditions for cancellations and refunds to ensure clarity and fairness in all our contests.

User-Initiated Cancellations

Before Contest Start: You may cancel your participation in a contest before its official start time. Entry fees for such cancellations will be credited back to your Cricket Fan Arena account balance.

After Contest Start: Once a contest begins, cancellations are not permitted, and entry fees are non-refundable.

Platform-Initiated Cancellations

Insufficient Participation: If a contest fails to meet the minimum number of participants, Cricket Fan Arena reserves the right to cancel it. Entry fees will be fully refunded.

Technical Issues: In case of unforeseen technical errors, server failures, or disruptions, contests may be canceled, and refunds will be processed.

Violation of Rules: Contests canceled due to user violations of our Fair Play Policy will not be eligible for refunds.

Refund Guidelines

Eligible Refunds: Refunds are issued under the following circumstances:

  • Contests canceled by Cricket Fan Arena.
  • User cancellations made before the contest starts.
  • Billing or transaction errors.

Non-Refundable Scenarios: Refunds will not be processed for:

  • Disqualification due to rule violations.
  • Results based on real-life player performances.
  • Refund requests made after the contest has started or ended.

Withdrawals from Account Balance

Requesting Withdrawals: You may request to withdraw funds from your account balance if it meets the minimum withdrawal threshold.

Processing Time: Withdrawals are processed within 3-5 business days, depending on your payment method.

Fees: A small processing fee may apply, which will be displayed at the time of withdrawal.

Requesting Refunds or Assistance

Contact Support: To request a refund or seek assistance, email us at support@cricketfanarena.com with your account details, contest ID, and the reason for your request.

Resolution Time: Our support team will review and respond to your request within 24-48 hours.

Policy Updates

Cricket Fan Arena reserves the right to modify this policy to reflect updates in services or legal requirements. Any changes will be published on this page, and continued use of the platform signifies acceptance of the updated terms.

Contact Us

For any questions regarding this policy, please reach out to us at support@cricketfanarena.com.

Disclaimer: +18

Due to specific regional laws, residents of the following states in India are restricted from participating in paid fantasy sports contests on Aviapronix: Andhra Pradesh, Assam, Odisha, Telangana, Nagaland, and Sikkim. Users from these states can only join free-to-play contests.

Playing fantasy sports involves financial risks and may lead to addictive behavior. We urge all players to participate responsibly and make well-informed decisions while using the platform.

Fantasy Legend Kub offers an exciting array of fantasy sports games designed purely for entertainment purposes. These games aim to provide enjoyment and fun, not as a source of income. Players are advised to stay within their financial limits and remain mindful of the potential risks. The platform is not liable for any breach of laws, rules, or regulations during gameplay.

Only individuals aged 18 years or older are permitted to join paid fantasy sports contests on Fantasy Legend Kub. By participating, you confirm that you meet the required age criteria.

Due to local regulations, residents of specific Indian states, including Andhra Pradesh, Assam, Odisha, Telangana, Nagaland, and Sikkim, are restricted from participating in paid fantasy sports contests on Fantasy Legend Kub. However, players from these states are welcome to enjoy our free-to-play contests.

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